1. PREPARE YOUR PACKAGE TO BE DROPPED OFF OR SHIPPED.
- Prepare to put all of your items inside Ziploc bags or space plastic bags. (Choose the bag more convenient for you according to the size of your items)
2- LABEL THE PACKAGE
- Write down your missionary name and Mission on the outside of each of the bags
- Include a list of items you are sending for us to see.
- Number the bags.
- Write down the weight.
3- DROP OFF LOCATIONS
-
-
Our drop off places are in Orem and Salt Lake City - If you can't drop it off at any of those places in Utah, let us know so we can find an alternative place for you.
-
230 W North Temple St, Salt Lake City, UT 84103
Drop-Off Hours:
- Monday - Friday: 9:00 AM - 5:00 PM
- Saturday: 10:00 AM - 3:30 PM
- Sunday: Text us for options (801-901-3489)
Important Guidelines:
- Labeling: Every package dropped off in Salt Lake City must have the required label printed and taped to the outside. This is in addition to your missionary’s name.
- Where to Leave Your Package: Simply leave your package at the front desk. Make sure it is addressed to Apartment 634.
- Download SLC LABEL HERE
- 1789 N 860 W, Orem - UT 84057
Drop-Off Hours:
- Monday - Sunday: 9:00 AM - 11:00 PM
Important Guidelines:
Please leave your package inside the box "MISSIONARY EXPRESS" at the front door. We pick up the packages very often and your package will be picked up and safely stored very quickly.
- CRUCIAL INFORMATION BELOW:
NO PAYMENTS WILL BE ACCEPTED AT THE DROP OFF LOCATIONS, YOUR PACKAGE WILL NOT BE WEIGHED THERE EITHER. PLEASE COME WHEN YOUR PACKAGE IS READY ACCORDING TO THE INSTRUCTIONS HERE. IF YOU HAVE QUESTIONS CALL (801-901-3489) OR USE THE MESSENGER CHAT BUTTON ON THIS WEBSITE.
If you are too far from us you can ship it!
These places are only drop off locations, we will not weight your package or receive payments there, if anything is wrong we will contact you as soon as possible!
4- SHIPPING
-
Send your package to the following address and recipient in Orem if you cannot drop it off or if you are out of Utah.
Missionary Express – 1789 N 860 W, Orem - UT 84057
-
5- TRACKING
Tracking becomes available once the package arrives in Brazil usually 3-5 days after the departure date but it can take up to a week. You will receive notifications once your package is already on the way to the mission office in Brazil. If you want to confirm that we received your package in Utah, send us a message or e-mail and we will confirm it for you.
6- EXTRA POUNDS
If you need to add extra pounds to your original order, follow the instructions below:
- Do the same process online and add pounds to your cart on the website and proceed to checkout.
- On the checkout add the coupon code "EXTRAPOUNDS" to get free shipping, so you do not have to pay for shipping fee twice. This code will only work if you have a existing order.
- Pay for the extra pounds and you will ready to send more love to your missionary.
- Only the original order will be updated with tracking information!
MORE INSTRUCTIONS:
RECOMMENDATIONS AND FAQ
- Make your order to reserve your pounds and secure your spot in our shipment.
- It’s allowed to wrap items inside your package. Just make sure to include the list of items so we can what is wrapped.
- We can NOT accept reservations once we close the shipment.
- PLEASE plan with time ahead so we can receive your package before the deadline. If you do not know the exact weight, you can reserve a few pounds and add to your order later once you find out.
- If one gallon bag is not enough you can add extra bags if you label them.
- Make sure we can understand the name of your missionary and the name of the mission when label your package.
- If you are sending any medicine, please contact us as we need to know if your medicine is allowed. Technology we also ask that you check with us first if it can be sent.
- We will make sure your package arrives to your missionary, please if you have more questions don’t hesitate to ask us.